Same day despatch - orders placed before 12 noon*
Free next working day delivery - on orders over £75*
Simple returns - exchange or refund*
When you reach the checkout, our system will automatically calculate the delivery options that are available to you depending what's in your basket. In calculating the delivery options, our system references the size, weight and value of the item(s) you have chosen, as well as the delivery address you choose. Therefore, please make sure you visit the checkout section to see your exact carriage options.
We aim to dispatch orders (where all items are in stock) placed before 12:00 noon Mon-Fri (excluding public holidays) the same day and all orders placed over the weekend and after 12:00 noon will normally be dispatched the next working day (Mon-Fri excluding public holidays), however we can unfortunately offer no guarantees.
PLEASE NOTE: ALL DELIVERY SERVICES REQUIRE A SIGNATURE ON DELIVERY & ALL LISTED SERVICES MAY NOT BE AVAILABLE FOR ALL ADDRESSES. Please consider before you request 'leave in a safe place' as we cannot be held responsible for lost parcels when it is not signed for. We strongly recommend that someone is in to receive the parcel as we organise the service of the parcel being delivered to your hand.
UK Mainland
Includes all UK mainland postcodes that are not specifically stated in the Highlands & Offshore, Channel Island and BFPO areas below.
DPD - £5.95 (This service is free on orders above £75.00 to UK mainland addresses)
Service: Express
Delivery Schedule: Mon-Fri (excluding weekends and public holidays)
Delivery Estimate: Normally Next Working Day
Includes Northern Ireland (All BT), Isle of Man (IM1-9), Isles of Scilly (TR21-25), Scottish Highlands - AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-32, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50. Western Isles (HS1-9), IV 40-51, Skye (IV55-56), Arran (KA27), Millport (KA28), Orkney (KW15-17), PA 20, PA 30, PA32-34, Gigha (PA41), Islay (PA42-49), Jura (PA60), Colonsay (PA61), Mull (PA62-76), Tiree (PA77), Coll (PA78), Eigg (PH42), Rum (PH43), Canna (PH44), Shetland Islands (ZE1-3).
DPD - £19.95
Service: Express
Delivery Schedule: Mon-Fri (excluding weekends and public holidays)
Delivery Estimate: 2-3 days
(Note: Isle of Man, Scottish Islands 2-3 days)
Includes Jersey, Guernsey, Herm and Sark (GY1-9).
DPD - £25.00
Service: Express
Delivery Schedule: Mon-Fri (excluding weekends and public holidays)
Delivery Estimate: 2-3 days
Includes all Republic of Ireland addresses. For Northern Ireland see UK Highlands & Offshore
DPD - £14.95
Service: Express
Delivery Schedule: Mon-Fri (excluding weekends and public holidays)
Delivery Estimate: 2-3 Days
Throstlenest Saddlery are unable to deliver to international destinations through our website, please get in touch with our sales team on +44 1226 790497 to place your order. When we do send to any international destination, the customer is liable for ANY IMPORT DUTIES PAYABLE - we do NOT take any responsibility for any charges whatsoever in relation to the sending of goods to any international destination
DPD
The Interlink Express service we offer is an express delivery courier service. For the vast majority of customers this will result in next working day (from dispatch) delivery (2/3 days for some offshore locations).
Royal Mail
The Royal Mail Tracked and Special Delivery services are available only for order to the Channel Islands and offer superb value for money. Delivery times typically vary from 1-7 days from dispatch (but please allow up to 14 days), dependent on delivery location.
For all orders (excluding Heavy Goods) over £75.00 (£150.00 for Channel Islands, £200.00 Republic of Ireland) we offer FREE Next Working Day delivery. Don’t Forget - All services require a signature on delivery.
Some of the products in the Throstlenest Saddlery range will carry a carriage surcharge due to high weight. These products will incur additional shipping charges for their delivery to Eire and certain UK postcodes. Please contact us for more information and/or a specific quote for delivery to your address. If you place an order for these heavy goods and the carriage automatically calculated on the website does not match the required delivery charge then you will be contacted and advised of the appropriate charge before payment is taken and the order is dispatched.
We offer a Free Next Working Day Click and Collect service from our store at Silkstone Common
Please allow 2 hours for us to prepare your order. We will notify you by email / text / phone to let you know your order is ready.
Proof of purchase required - Print off your order and bring it into store with you within 14 days.
Identification will be required - Credit Card / Driving License or Passport
If someone else is picking up your order for you then please inform us beforehand
If goods are not picked up within 14 days they will be returned to stock and your account credited. Call us if circumstances change and you need your order posting! 01226 790497